Millie Rothelou
Senior QA Engineer · 6 posts
Millie has 8 years of experience in quality assurance and test automation across SaaS platforms. Before ArrivHQ, she led QA at a fintech startup where she built end-to-end testing frameworks from scratch. She writes getting-started guides and product walkthroughs grounded in the workflows she tests every day.
Install ArrivHQ Like a Native App — Plus Instant Push Notifications
Millie RothelouApril 1, 20262 min readArrivHQ now installs on your phone, tablet, or computer like a native app — with push notifications for guest messages, checklists, and damage reports.
Digital Waivers Done Right: E-Signatures for STR Hosts
Millie RothelouMarch 31, 20264 min readHow to set up legally defensible digital waivers for your vacation rental — ESIGN compliance, PDF import, per-guest signing, and locked records.
Building Your Team: Roles & Permissions
Millie RothelouMarch 29, 20265 min readHow to invite team members, assign roles, and control who can see and do what across your properties in ArrivHQ.
Guest Checklists, Waivers & E-Signatures
Millie RothelouMarch 23, 20264 min readHow to use guest checklists to collect acknowledgments, waivers, and legally binding e-signatures from every adult staying at your property.
Completing Guest Checklists & Signing Waivers
Millie RothelouMarch 13, 20263 min readHow to complete checklists assigned by your host — checking off items, uploading photos, signing waivers, and handling agreements for minors.
Your First 30 Minutes on ArrivHQ
Millie RothelouFebruary 28, 20264 min readA step-by-step walkthrough for existing STR hosts — from signup to a fully operational compliance and property management system.