Miley Greece
Founder & CEO · 13 posts
Miley manages multiple short-term rental properties and built ArrivHQ to solve the compliance challenges she faced firsthand.
Built by hosts: how your feedback is shaping ArrivHQ
Miley GreeceMay 29, 20264 min readFive recent features built from host requests, plus a step-by-step on how to send the next idea to the team through the in-app support chat.
Redesigning the Stay Experience — Meet the My Stay Tab
Miley GreeceMay 20, 20262 min readThe Access tab has retired. In its place: My Stay — a phase-aware view that shows only what matters at each moment of the trip, plus per-stay overrides when one reservation needs to deviate from the property defaults.
Setting Up Checklists & Turnovers
Miley GreeceMay 1, 20263 min readHow to create checklists in ArrivHQ, set up automated turnovers with trigger events, add sections and steps, and track completion across properties.
Managing Reservations from Booking to Checkout
Miley GreeceMay 1, 20263 min readAdd reservations manually or sync from Airbnb and VRBO, then manage the full lifecycle from check-in to checkout.
Never Miss a Compliance Record Again
Miley GreeceApril 30, 20264 min readCompliance gap detection catches missing companion entries in real time, so your records are complete before tax season.
Checklists, Simplified — One Thing to Create, One Place to Manage
Miley GreeceApril 29, 20266 min readNo more groups, schedules pages, or scattered config. The unified checklist model puts everything in one place.
Your Team's New Workflow — Checklists That Match How You Work
Miley GreeceApril 29, 20264 min readArrivHQ now adapts to your role — cleaners see only their assigned tasks, managers see the full picture.
Property Setup: Onboarding & Guest Guide
Miley GreeceMarch 31, 20264 min readHow to add a property in ArrivHQ, walk through the onboarding wizard, and generate an AI-powered guest guide.
Your Compliance Dashboard Explained
Miley GreeceMarch 20, 20264 min readHow ArrivHQ ties together work logs, expenses, mileage, and revenue into a single compliance view — REPS progress, material participation tests, Schedule E readiness, and exporting.
Stop Using Email to Communicate with Your STR Guests
Miley GreeceMarch 15, 20266 min readWhy email threads with guests are a liability and what to use instead for reliable, documented host-guest communication.
Why Your STR Guests Are Confused at Check-In (And How to Fix It)
Miley GreeceFebruary 28, 20264 min readThe most common check-in problems STR guests face and how hosts can prevent them with better communication.
What Counts as STR Work Hours for REPS?
Miley GreeceFebruary 5, 20265 min readA clear breakdown of what the IRS considers qualifying work hours for Real Estate Professional Status.
How to Prove Material Participation for Your STR in 2026
Miley GreeceJanuary 15, 20265 min readLearn which IRS tests qualify your short-term rental for material participation and how to document your hours to survive an audit.