The faster way to message guests
Seamus TeelingJune 3, 20264 min readEvery reservation card in ArrivHQ now has a Message button that opens a slide-out drawer — no page change, no scroll loss, AI-drafted reply ready to edit.
Why we rebuilt access codes from scratch
Seamus TeelingJune 3, 20266 min readDoor codes used to be a free-text note on the reservation. After three incidents in one quarter, we burned it down and rebuilt with encryption, lifecycle, and per-audience filtering.
Built by hosts: how your feedback is shaping ArrivHQ
Miley GreeceMay 29, 20264 min readFive recent features built from host requests, plus a step-by-step on how to send the next idea to the team through the in-app support chat.
Redesigning the Stay Experience — Meet the My Stay Tab
Miley GreeceMay 20, 20262 min readThe Access tab has retired. In its place: My Stay — a phase-aware view that shows only what matters at each moment of the trip, plus per-stay overrides when one reservation needs to deviate from the property defaults.