
Install ArrivHQ Like a Native App — Plus Instant Push Notifications
ArrivHQ now installs on your phone, tablet, or computer like a native app — with push notifications for guest messages, checklists, and damage reports.

How to Sign Your Stay Waiver
A guest's guide to signing waivers and agreements in ArrivHQ — desktop and mobile, ESIGN disclosure, signing for minors, and your signed copy.

Property Setup: Onboarding & Guest Guide
How to add a property in ArrivHQ, walk through the onboarding wizard, and generate an AI-powered guest guide.

Messaging Your Guests (with AI Assist)
How ArrivHQ's built-in messaging works — conversations, notifications, AI-powered replies, and how your message history supports compliance documentation.

Inviting Guests & Managing Stays
How to invite guests to your property, manage active and upcoming stays, and understand how the guest portal works in ArrivHQ.

Guest Checklists, Waivers & E-Signatures
How to use guest checklists to collect acknowledgments, waivers, and legally binding e-signatures from every adult staying at your property.

Your Guest Account & Settings
How to manage your ArrivHQ guest account — update your name and email, set notification preferences, change your password, and manage stays across multiple hosts.

What to Send Every Guest Before They Arrive (And How to Know They Read It)
The pre-arrival information every STR guest needs — and how to confirm they actually reviewed it before check-in.

Property Info, Guide & House Rules
Where to find property details, the arrival guide, house rules, and local recommendations in your ArrivHQ guest portal.

Messaging Your Host
How to send and receive messages with your host through ArrivHQ — including quick actions, photo sharing, and the AI Concierge.

Stop Using Email to Communicate with Your STR Guests
Why email threads with guests are a liability and what to use instead for reliable, documented host-guest communication.

Completing Guest Checklists & Signing Waivers
How to complete checklists assigned by your host — checking off items, uploading photos, signing waivers, and handling agreements for minors.

Accepting Your Stay Invitation
What to expect when your host invites you to ArrivHQ — from the email to your first sign-in and everything you can access during your stay.

Your Guest Portal Guide
A walkthrough of the ArrivHQ guest portal — how to find access codes, property guides, checklists, messages, and more during your stay.
Why Your STR Guests Are Confused at Check-In (And How to Fix It)
The most common check-in problems STR guests face and how hosts can prevent them with better communication.