What to Send Every Guest Before They Arrive (And How to Know They Read It)
Joseph IsschlubMarch 19, 20267 min readThe pre-arrival information every STR guest needs — and how to confirm they actually reviewed it before check-in.
Stop Using Email to Communicate with Your STR Guests
Tracy GrayMarch 14, 20266 min readWhy email threads with guests are a liability and what to use instead for reliable, documented host-guest communication.
Why Your STR Guests Are Confused at Check-In (And How to Fix It)
Tracy GrayFebruary 27, 20264 min readThe most common check-in problems STR guests face and how hosts can prevent them with better communication.