Setting Up Checklists & Turnovers
Miley GreeceApril 30, 20263 min readHow to create checklists in ArrivHQ, set up automated turnovers with trigger events, add sections and steps, and track completion across properties.
AI-Powered Bank Sync: Smart Transaction Matching
Seamus TeelingApril 12, 20262 min readArrivHQ now automatically detects duplicate transactions when you import from your bank — handling tips, batch delays, and merchant name variations with AI.
Bank Sync: Automate Your STR Financial Tracking
FX OliverApril 7, 20263 min readConnect your bank accounts to ArrivHQ and import transactions automatically. Review, categorize, and approve -- no more manual data entry for every expense and deposit.
Property Page Redesign: Dashboard, Grouped Tabs, and Financials
Deekshir BallinderApril 7, 20262 min readThe ArrivHQ property page now starts with a dashboard showing what needs attention, and organizes 9 sections into 6 clean tabs with sub-navigation.
Install ArrivHQ Like a Native App — Plus Instant Push Notifications
Millie RothelouApril 1, 20262 min readArrivHQ now installs on your phone, tablet, or computer like a native app — with push notifications for guest messages, checklists, and damage reports.
Tasks & Sub-Tasks for Property Maintenance
FX OliverApril 1, 20264 min readHow to create, manage, and track property tasks in ArrivHQ — with sub-tasks, recurring schedules, and AI Import from dictated notes.
Building Your Team: Roles & Permissions
Millie RothelouMarch 29, 20265 min readHow to invite team members, assign roles, and control who can see and do what across your properties in ArrivHQ.
Damage Tracking & Documentation
FX OliverMarch 28, 20264 min readHow to document property damage in ArrivHQ — logging incidents, attaching photos, tracking resolution, and building records for insurance and deposit claims.
Inviting Guests & Managing Stays
Baljeet PurakiMarch 25, 20264 min readHow to invite guests to your property, manage active and upcoming stays, and understand how the guest portal works in ArrivHQ.
How to Run Multiple STR Properties Without Losing Your Mind
Seamus TeelingMarch 24, 20267 min readPractical strategies for managing 2-5 STR properties without the overhead of a full property management company.
What to Send Every Guest Before They Arrive (And How to Know They Read It)
Joseph IsschlubMarch 19, 20267 min readThe pre-arrival information every STR guest needs — and how to confirm they actually reviewed it before check-in.
Stop Using Email to Communicate with Your STR Guests
Miley GreeceMarch 14, 20266 min readWhy email threads with guests are a liability and what to use instead for reliable, documented host-guest communication.
The STR Host's Guide to Managing a Cleaning Team Without a PMS
Seamus TeelingMarch 9, 20267 min readHow to coordinate cleaners and maintenance staff for your STR without paying for a full property management system.
Where Everything Lives — Host Dashboard
Deekshir BallinderMarch 4, 20263 min readA visual tour of the ArrivHQ host dashboard — where to find properties, financials, checklists, compliance, and team management.
How to Document STR Property Damage Without Losing a Dispute
Joseph IsschlubMarch 4, 20268 min readA practical guide to documenting property damage so you actually win insurance claims and security deposit disputes.
Your First 30 Minutes on ArrivHQ
Millie RothelouFebruary 28, 20264 min readA step-by-step walkthrough for existing STR hosts — from signup to a fully operational compliance and property management system.
Why Your STR Guests Are Confused at Check-In (And How to Fix It)
Miley GreeceFebruary 27, 20264 min readThe most common check-in problems STR guests face and how hosts can prevent them with better communication.