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Posts tagged operations

How to Run Multiple STR Properties Without Losing Your Mind

Seamus TeelingSeamus Teeling·March 24, 2026·7 min read

Practical strategies for managing 2-5 STR properties without the overhead of a full property management company.

multi-propertyscalingoperationsstr-management

What to Send Every Guest Before They Arrive (And How to Know They Read It)

Joseph IsschlubJoseph Isschlub·March 19, 2026·7 min read

The pre-arrival information every STR guest needs — and how to confirm they actually reviewed it before check-in.

guest-experiencechecklistsoperationsstr-management

Stop Using Email to Communicate with Your STR Guests

Tracy GrayTracy Gray·March 14, 2026·6 min read

Why email threads with guests are a liability and what to use instead for reliable, documented host-guest communication.

messagingguest-experienceoperationsstr-management

The STR Host's Guide to Managing a Cleaning Team Without a PMS

Seamus TeelingSeamus Teeling·March 9, 2026·7 min read

How to coordinate cleaners and maintenance staff for your STR without paying for a full property management system.

team-managementcleaningoperationsstr-management

How to Document STR Property Damage Without Losing a Dispute

Joseph IsschlubJoseph Isschlub·March 4, 2026·8 min read

A practical guide to documenting property damage so you actually win insurance claims and security deposit disputes.

damageinsuranceoperationsstr-management

Why Your STR Guests Are Confused at Check-In (And How to Fix It)

Tracy GrayTracy Gray·February 27, 2026·4 min read

The most common check-in problems STR guests face and how hosts can prevent them with better communication.

guest-experiencecheck-inoperationsstr-management